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Table 1-2 Product support
Additional information For online access to technical support information and
Support resources include Web-based troubleshooting
tools, technical knowledge databases, driver and patch
downloads, online communities, and proactive notification
The following communication and diagnostic tools are also
Refer to the workstation Maintenance and Service Guide
for more information on how to receive support.
Technical support Before you call technical support, refer to the workstation
Maintenance and Service Guide for a listing of information
you need to have available before you call.
For a listing of all worldwide technical support phone
http://www.hp.com/support/, select your
region, and click Contact HP in the upper-left corner.
Business Support Center (BSC) For software/driver downloads, warranty information,
single-topic documents, user manuals, or service
IT Resource Center (ITRC) See
http://www.itrc.hp.com/ for a searchable knowledge
base for IT professionals.
HP Business and IT Services. For business and IT information, see
HP Hardware Support Services For hardware service information, see
Warranty information To locate base warranty information, see
To locate an existing Care Pack, see
To extend a standard product warranty, see
Care Pack Services offer upgraded service levels to
extend and expand a standard product warranty.
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Table 1-3 Product documentation
HP user documentation, white
papers, and third-party
documentationFor the latest online documentation, see
include this User Guide and the Maintenance and Service
Product notifications Subscriber's Choice is an HP program that allows you to
sign up to receive driver and software alerts, proactive
change notifications (PCNs), the HP newsletter, customer
advisories, and more. Sign up at
Customer advisories and product change notifications are
also available on
Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP
Workstations. QuickSpecs provide an overall specification
review of your product. It includes information about its
features including the operating system, power supply,
memory, CPU, and many other components of the
system. To access the QuickSpecs, see
Customer Advisories, Security
Bulletins, and NoticesTo find advisories, bulletins, and notices:
2.Select the desired product.
3.From the Resources section, select See more…
4.Use the scroll bar to select Customer Advisories,
Customer Bulletins, or Customer Notices.
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Table 1-4 Product diagnostics
Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded
from the HP Web site. To use this utility, refer to the
appropriate section of the workstation Maintenance and
Audible beep and LED code
definitionsRefer to the appropriate section of the workstation
Maintenance and Service Guide for detailed information
about beep and Light Emitting Diode (LED) codes
applicable to the workstation.
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Table 1-5 Product updates
Software, BIOS, and driver
http://www.hp.com/go/workstationsupport to verify that
you have the latest drivers for the workstation.
To locate the current workstation BIOS on your Microsoft
Windows workstation, select Start>Help and Support>Pick
a Task>Use Tools to view...>Tools>My Computer
Information>View general system information....
Operating system For information on operating systems supported on HP
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2 Workstation components
This chapter describes workstation components and includes these topics:
HP Z400 Workstation components on page 7
HP Z600 Workstation components on page 11
HP Z800 Workstation components on page 15
HP Z400 Workstation components
This section describes HP Z400 Workstation components, including front and rear panel connectors.
For complete and current information on supported accessories and components for the workstation,
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