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E Adding an Image Restore Tool
1.Ensure that the boot order is set to use the Network as the first boot device.
2.Ensure that IBR.exe (Image Restore) and Flash.dd are stored in the same directory on the server.
(e.g., c:\program files\altiris\express\deployment server\images)
3.From the Altiris Deployment Server Console, click File > New > Job .
4.Enter a unique name for the job that you will use to deploy the original thin client image.
5.Click the name of the new job.
6.Near the upper right side of the screen, click Add.
7.Select Run Script from the menu.
8.Type [full path]images\ibr\exe-y\images\flash.xx hd0
NOTE:Linux uses the file name FLASH.DD while other operating system images use FLASH.IMG
9.Under In which OS would you like to run this script? Click DOS.
11.You can now drag and drop the job onto the appropriate machine(s) or schedule it to run later,
depending on your needs. Refer to the documentation for Altiris Deployment Solution
http://www.altiris.com/support/documentation) for more detailed information.
58 Appendix E Adding an Image Restore Tool
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Updating or restoring a BIOS
HP Device Manager
HP Device Manager can be used to update the BIOS of a thin client. Customers can use a pre-built
BIOS add-on or can use the standard BIOS upgrade package along with an HP Device Manager File
and Registry template. For more information on HP Device Manager File and Registry templates, review
the HP Device Manager User Guide found at
Windows BIOS Flashing
You can use the BIOS Flash Update SoftPaq to restore or upgrade the system BIOS. Several methods
for changing the BIOS firmware stored on your computer are available.
The BIOS executable is a utility designed to flash the System BIOS within a Microsoft Windows
environment. To display the available options for this utility, launch the executable file under the
Microsoft Windows environment.
You can run the BIOS executable with or without the USB storage device. If the system does not have a
USB storage device installed, the BIOS update will perform under the Microsoft Windows environment
and followed by system reboot.
Linux BIOS Flashing
You can use the hp-flash utility and its associated driver to update the BIOS on systems running Linux.
After the driver loads, execute the utility from a command prompt with administrator privileges. The HP
ThinPro or HP Smart Client Linux OS images include the utility for updating the BIOS, but the binary file
to flash must be copied from the DOS Flash folder to the unit. Review the README.txt file for more
specific instructions in the SoftPaq. The Linux Flash folder also contains the files necessary to build the
BIOS flash driver module for the particular kernel being used; the hp-flash utility is not kernel-dependent
other than the choice of 32-bit (i686) and 64-bit (x86_64) flavors.
BitLocker Drive Encryption / BIOS Measurements
If you have Windows BitLocker Drive Encryption (BDE) enabled on your system, we recommend that
you temporarily suspend BDE before updating the BIOS. You should also obtain your BDE recovery
password or recovery PIN before suspending BDE. After the you flash the BIOS, you can resume BDE.
To make a change to BDE, select Start > Control Panel > BitLocker Drive Encryption, click
Suspend Protection or Resume Protection and then click Yes.
Updating or restoring a BIOS
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As a general rule, updating the BIOS will modify measurement values stored in the Platform
Configuration Registers (PCRs) of the system's security module. Temporarily disable technologies that
use these PCR values to ascertain platform health (BDE is one such example) prior to flashing the BIOS.
Once you update the BIOS, re-enable the functions and restart the system so that you can take new
BootBlock Emergency Recovery Mode
In the event of a failed BIOS update (for example if power is lost while updating), the System BIOS may
become corrupted. BootBlock Emergency Recovery Mode detects this condition and automatically
searches the root directory of the hard drive and any USB media sources for a compatible binary
image. Copy the binary (.bin) file in the DOS Flash folder to the root of the desired storage device, and
then power on the system. Once the recovery process locates the binary image, it attempts the recovery
process. The automatic recovery continues until it successfully restores or updates the BIOS. If the system
has a BIOS Setup password, you may need to use the Startup Menu / Utilities submenu to flash the
BIOS manually after providing the password. Sometimes there are restrictions on which BIOS versions
are allowed to be installed on a platform. If the BIOS that was on the system had restrictions, then only
allowable BIOS versions may be used for recovery.
60 Appendix F System BIOS
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G Power cord set requirements
The power supplies on some computers have external power switches. The voltage select switch feature
on the computer permits it to operate from any line voltage between 100-120 or 220-240 volts AC.
Power supplies on those computers that do not have external power switches are equipped with
internal switches that sense the incoming voltage and automatically switch to the proper voltage.
The power cord set received with the computer meets the requirements for use in the country where you
purchased the equipment.
Power cord sets for use in other countries must meet the requirements of the country where you use the
The requirements listed below are applicable to all countries:
1.The power cord must be approved by an acceptable accredited agency responsible for evaluation
in the country where the power cord set will be installed.
2.The power cord set must have a minimum current capacity of 10A (7A Japan only) and a nominal
voltage rating of 125 or 250 volts AC, as required by each country’s power system.
3.The diameter of the wire must be a minimum of 0.75 mm
2 or 18AWG, and the length of the cord
must be between 1.8 m (6 feet) and 3.6 m (12 feet).
The power cord should be routed so that it is not likely to be walked on or pinched by items placed
upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point
where the cord exits from the product.
WARNING!Do not operate this product with a damaged power cord set. If the power cord set is
damaged in any manner, replace it immediately.
Japanese power cord requirements
For use in Japan, use only the power cord received with this product.
CAUTION:Do not use the power cord received with this product on any other products.
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Additional requirements specific to a country are shown in parentheses and explained below.
Country Accrediting Agency Country Accrediting Agency
CSA Italy (1)
VDE Switzerland (1)
United Kingdom (1)
United States (2)SEV
1.The flexible cord must be Type HO5VV-F, 3-conductor, 0.75mm
2 conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it
will be used.
2.The flexible cord must be Type SVT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration.
3.Appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. Flexible cord must be Type VCT or VCTF, 3-conductor, 0.75 mm
2 conductor size. Wall plug must
be a two-pole grounding type with a Japanese Industrial Standard C8303 (7A, 125V) configuration.
62 Appendix G Power cord set requirements