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Item Component Description
(9)Security cable slot Attaches an optional security cable to the computer.
The security cable is designed to act as a deterrent, but it may not
prevent the computer from being mishandled or stolen.
(10)HDMI port Connects an optional video or audio device, such as a
highdefinition television, any compatible digital or audio
component, or a high-speed HDMI device.
(11)USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(12)Audio-out (headphone)/Audio-in (microphone)
jackConnects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
WARNING!To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, refer to the Regulatory, Safety, and
Environmental Notices. To access this guide, from the Start
screen, type support, and then select the HP Support Assistant
NOTE:When a device is connected to the jack, the computer
speakers are disabled.
NOTE:Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-in
(13)Memory card reader Reads optional memory cards that store, manage, share, or
To insert a card: Hold the card label-side up, with connectors
facing the slot, insert the card into the slot, and then push in on
the card until it is firmly seated.
To remove a card:
Press in on the card it until it pops out.
On: The computer is on.
Blinking: The computer is in the Sleep state, a power saving
state. The computer shuts off power to the display and other
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
Left side 5
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Item Component Description
(15)SIM slot Supports a wireless subscriber identity module (SIM).
(16)USB 2.0 ports (2) Each USB 3.0 port connects an optional USB device, such as a
keyboard, mouse, external drive, printer, scanner or USB hub.
(17)AC adapter light●
On: The AC adapter is connected and the battery is charged.
Off: The computer is using battery power.
(18)Power connector Connects an AC adapter.
Item Component Description
(19)Speakers (2) Produce sound.
6 Chapter 2 External component identification
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The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT:All labels described in this section will be located in one of 3 places depending on your
computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door.
TIP:You can also press fn+esc for system information.
Service label—Provides important information to identify your computer. When contacting support,
you will probably be asked for the serial number, and possibly for the product number or the model
number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
(4)Model number (select models only)
Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains the
Windows Product Key. You may need the Product Key to update or troubleshoot the operating system.
HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a
Digital Product Key electronically installed.
NOTE:This Digital Product Key is automatically recognized and activated by Microsoft Operating
Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP-approved recovery
Regulatory label(s)—Provide(s) regulatory information about the computer.
Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
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3 Illustrated parts catalog
NOTE:HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to
http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components
8 Chapter 3 Illustrated parts catalog
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Item ComponentSpare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
Display assembly components – non-touchscreen on page 12.
(2) TouchPad (includes cable)
For use in models without WWAN 795911-001
For use in models with WWAN 792776-001
(3) Keyboard/top cover (includes keyboard cable):
For use in Belgium 792792-A41
For use in Bulgaria 792792-261
For use in Canada 792792-DB1
For use in the Czech Republic and Slovakia 792792-FL1
For use in Denmark, Finland, and Norway 792792-DH1
For use in France 792792-051
For use in Germany 792792-041
For use in Greece 792792-151
For use in Hungary 792792-211
For use in Israel792792-BB1
For use in Italy792792-061
For use in Japan792792-291
For use in Latin America 792792-161
For use in the Netherlands 792792-B31
For use in Portugal 792792-131
For use in Romania 792792-271
For use in Russia 792792-251
For use in Saudi Arabia 792792-171
For use in Slovenia 792792-BA1
For use in South Korea 792792-AD1
For use in Spain792792-071
For use in Switzerland 792792-BG1
For use in Taiwan 792792-AB1
For use in Thailand 792792-281
For use in Turkey 792792-141
For use in the United Kingdom and Singapore 792792-031
For use in the United States 792792-001
Computer major components 9