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Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●Place items on a grounded surface before removing items from their containers.
●Always be properly grounded when touching a component or assembly.
●Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
Follow these grounding workstation guidelines:
●Cover the workstation with approved static-shielding material.
●Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
●Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
●Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●Avoid contact with pins, leads, or circuitry.
●Turn off power and input signals before inserting or removing connectors or test equipment.
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Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●Antistatic smocks, aprons, and sleeve protectors
●Conductive bins and other assembly or soldering aids
●Conductive tabletop workstations with ground cords of one megohm resistance
●Static-dissipative tables or floor mats with hard ties to the ground
●Field service kits
●Static awareness labels
●Nonconductive plastic bags, tubes, or boxes
●Metal tote boxes
●Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
32 Chapter 4 Removal and replacement procedures preliminary requirements
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5 Removal and replacement
procedures for Authorized Service
This chapter provides removal and replacement procedures for Authorized Service Provider only parts.
CAUTION:This computer does not have user-replaceable parts. Only HP authorized service
providers should perform the removal and replacement procedures described here. Accessing the
internal part could damage the computer or void the warranty.
There are as many as 70 screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
NOTE:Details about your computer, including model, serial number, product key, and length of
warranty, are on the service tag at the bottom of your computer. See
Locating system information
on page 17 for details.
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Releasing the tablet from the keyboard dock
To release the tablet from the keyboard dock, follow these steps:
1.Slide the release latch on the keyboard dock to the left (1).
2.Lift and remove the tablet (2).
34 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
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The following sections describe the removal and replacement procedure of the dock components
DescriptionSpare part number
Base enclosure for use in silver models 732270-001
Base enclosure for use in red models 733904-001
Before disassembling the keyboard dock, follow these steps:
1.Shut down the keyboard dock. If you are unsure whether the computer is off or in Hibernation,
turn the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Disconnect the tablet from the keyboard dock (see
Releasing the tablet from the keyboard dock
on page 34).
Remove the base enclosure:
1.Remove the two upper rubber feet (2), and then the two Phillips PM2.5×6.0 screws (3)
2.Separate and release the base enclosure (4) from the dock.
Reverse this procedure to install the base enclosure.