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HP Printer Utility features
The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list.
The following table describes the tasks that you can perform from these pages.
Configuration PagePrints a configuration page.
Supplies StatusShows the device supplies status and provides links for online supplies-ordering.
HP SupportProvides access to technical assistance, online supplies ordering, online registration, and
recycling and return information.
File UploadTransfers files from the computer to the device.
Upload FontsTransfers font files from the computer to the device.
Firmware UpdateTransfers updated firmware files from the computer to the device.
Duplex ModeTurns on the automatic two-sided printing mode.
Economode & Toner DensityTurns on the Economode setting to conserve toner, or adjusts toner density.
ResolutionChanges the resolution settings, including the REt setting.
Lock ResourcesLocks or unlocks storage products, such as a hard disk.
Stored JobsManages print jobs that are stored on the device hard disk.
Trays ConfigurationChanges the default tray settings.
IP SettingsChanges the device network settings and provides access to the embedded Web server.
Bonjour SettingsProvides the ability to turn on or off Bonjour support or change the device service name
that is listed on a network.
Additional SettingsProvides access to the embedded Web server.
E-mail AlertsConfigures the device to send e-mail notices for certain events.
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Using, storing, and monitoring the print cartridge can help ensure high-quality output.
The average cartridge yield is 15,000 pages in accordance with ISO/IEC 19752. Actual cartridge yield
depends on specific use.
CAUTIONThe Economode feature allows the device to use less toner per page. Selecting
Economode extends the life of the toner supply and reduces the cost per page but reduces print
quality. The printed image is lighter but is adequate for printing drafts or proofs. Hewlett-Packard
does not recommend full-time use of Economode. If Economode is used full-time, the toner
supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade
under these circumstances, install a new print cartridge even if the print cartridge still contains
Approximate print-cartridge replacement intervals
Print cartridgePage countApproximate time period1
Black15,000 pages26 months
1Approximate life is based on 2,000 pages per month.2Approximate average A4-/letter-size page count based on approximately 5% coverage.
To order supplies online, go to www.hp.com/support/M5025mfp or www.hp.com/support/M5035mfp.
Manage the print cartridge
Do not remove the print cartridge from its package until you are ready to use it.
CAUTIONTo prevent damage to the print cartridge, do not expose it to light for more than a
Use genuine HP print cartridges
When you use a genuine new HP print cartridge, you can obtain the following supplies information:
●Percentage of supplies remaining
●Estimated number of pages remaining
●Number of pages printed
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured. Because they are not HP products, HP cannot influence their design or control their
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NOTEAny damage caused by a non-HP print cartridge is not covered under the HP warranty
and service agreements.
To install a new HP print cartridge, see Change the print cartridge. To recycle the used cartridge, follow
the instructions included with the new cartridge.
The device automatically authenticates the print cartridge when it is inserted into the device. During
authentication, the device notifies you whether a cartridge is a genuine HP print cartridge.
If the device control-panel message states that this is not a genuine HP print cartridge and you believe
you purchased an HP print cartridge, see
HP fraud hotline and Web site.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/
anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge
is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
●You are experiencing a high number of problems with the print cartridge.
●The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).
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Replace supplies and parts
Carefully follow the guidelines in this section when replacing device supplies.
Supply replacement guidelines
To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the
● Sufficient space is required above and in the front of the device for removing supplies.
● The device should be located on a flat, sturdy surface.
For instructions on installing supplies, see the installation guides provided with each supply item or see
more information at
www.hp.com/support/M5025mfp or www.hp.com/support/M5035mfp.
NOTEHewlett-Packard recommends the use of HP products in this device. Use of non-
HP products may cause problems requiring service that is not covered by the HP warranty or
Change the print cartridge
When a print cartridge approaches the end of us eful life, a message appears on the control panel
recommending that you order a replacement. The device can continue to print using the current print
cartridge until a message appears instructing you to replace the cartridge.
1. Open the upper-right door door.
2.Remove the used print cartridge from the device.
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3.Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.
4.Grasp both sides of the print cartridge and distribu te the toner by gently rocking the print cartridge.
CAUTIONDo not touch the shutter or the surface of the roller.
5.Remove the shipping tape and the orange tab from the new print cartridge. Discard the shipping
tape according to local regulations.
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