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Change fax settings
Solve fax problems
NOTE:Many of the functions that are described in this chapter also can be performed by using
HP ToolboxFX or the embedded Web server. For more information, see the HP ToolboxFX online Help
Embedded Web server on page 151.
For information about the fax controls on the control panel, see Control panel on page 9.
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The product has the following fax features, which are available from the control panel or from the product
●Fax Setup Wizard for easy fax configuration
●Plain-paper analog fax with 50-page automatic document feeder (ADF) and output tray of up to
125-page paper capacity
●120-entry phone book and 12 speed dials from the control panel
●Digital storage of up to 300 fax pages
●Delayed sending of faxes
●Ring features: Configure rings to answer and distinctive ring compatibility (service required through
local telecommunications company)
●Fax confirmation report
●Junk fax blocking
●Eight cover page templates available in fax software program
NOTE:Not all features are listed. The product software might need to be installed for some features
to be available.
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Install and connect the hardware
Connect to a telephone line
The product is an analog device. HP recommends using the product on a dedicated analog telephone
line. For information about using the product with other telephone environments, see
Use fax on a DSL,
PBX, ISDN, or VoIP system on page 113.
Connect additional devices
The product includes two fax ports:
The “line out” port (
), which connects the product to the wall telephone jack.
The “telephone” port (
), which connects additional devices to the product.
Telephones used in conjunction with the product can be employed in two ways:
●An extension phone is a phone plugged into the same phone line at another location.
●A downstream phone is one that is plugged into the product or a device that is plugged into the
Connect additional devices in the order that is described in the following steps. The output port for each
device is connected to the input port of the next, forming a "chain". If you do not want to connect a
specific device, skip the step that explains it and continue to the next device.
NOTE:Do not connect more than three devices to the telephone line.
NOTE:Voicemail is not supported with this product.
1.Unplug the power cords for all of the devices that you want to connect.
2.If the product is not yet connected to a telephone line, see the getting started guide before
proceeding. The product should already be connected to a telephone jack.
3.Remove the plastic insert from the "telephone" port (the port that is marked with the telephone
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4.To connect an internal or external modem on a computer, plug one end of a telephone cord into
the product “telephone” port (). Plug the other end of the tele phone cord into the modem “line”
NOTE: Some modems have a second “line” port to connect to a dedicated voice line. If you have
two “line” ports, see your modem documentation to make sure that you connect to the correct “line”
5. To connect a caller-ID box, plug a telephone cord into the previous device’s “telephone” port. Plug
the other end of the telephone cord into the caller-ID box “line” port.
6.To connect an answering machine, plug a telephone cord into the previous device’s “telephone”
port. Plug the other end of the telephone cord into the answering machine “line” port.
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7.To connect a telephone, plug a telephone cord into the previous device’s “telephone” port. Plug
the other end of the telephone cord into the telephone “line” port.
8.After you have finished connecting additional devices, plug all of the devices into their power
Set up fax with a telephone answering machine
●Set the product rings-to-answer setting for at least one ring more than the number of rings for which
the answering machine is set.
●If an answering machine is connected to the same telephone line but on a different jack (in another
room, for example), it might interfere with the product's ability to receive faxes.
Setup for stand-alone fax
1.Unpack and set up the product.
2.Set the time, date, and fax header. See
Configure fax settings on page 93.
3.Set other settings as necessary to configure for the product environment.
Configure fax settings
The product fax settings can be set from the control panel, from HP ToolboxFX, or from the embedded
Web server. At the initial set-up process, the HP Fax Setup Wizard can be used to configure the settings.
In the United States and many other countries/regions, setting the time, date, and other fax header
information is a legal requirement.
Use the control panel to set the fax time, date, and header
To use the control panel to set the date, time, and header, complete the following steps:
At the control panel, press Setup (
2.Use the arrow buttons to select System setup, and then press OK.
3.Use the arrow buttons to select Time/Date. Press OK.
4.Use the arrow buttons to select the 12-hour clock or 24-hour clock, and then press OK.
5.Use the alphanumeric buttons to enter the current time.