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3 Operating the Monitor
Front Panel Controls
Figure 3-1 Monitor Front Panel Controls
NOTE:The front panel controls are inactive unless they are illuminated. To activate the controls, tap
on the area where the icons are located. All icons will become illuminated and active. The backlight
for the icons will turn off upon exit from the OSD or when the OSD times out.
Table 3-1 Monitor Front Panel Controls
Menu Opens the On-Screen Display (OSD) main menu.
– (Minus) If the OSD menu is on, tap to navigate backward through the OSD menu
and decrease adjustment levels.
If the OSD menu is inactive and the icons are illuminated, tap to open the
OSD volume control menu and adjust the volume level.
+ (Plus) If the OSD menu is on, tap to navigate forward through the OSD menu
and increase adjustment levels.
If the OSD menu is inactive and the icons are illuminated, tap to activate
the Source button that chooses the video signal input.
20 Chapter 3 Operating the Monitor
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Table 3-1 Monitor Front Panel Controls (continued)
OK If the OSD menu is on, tap to select a menu item.
If the OSD menu is inactive and the icons are illuminated, tap to activate
the auto adjustment feature to optimize the screen image.
Power LED Green = Fully powered.
Amber = Sleep mode.
Flashing Amber = Sleep Timer mode.
Off = Power is off or the LED has been suppressed in the OSD
NOTE:To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library
Power Management System
The monitor is equipped with the power management function which automatically reduces the power
consumption when not in use.
Table 3-2 Power Management
Mode Power Consumption
Full Power 44 W
Typical Power 26 W
Sleep 1 W
Off 0.5 W
It is recommended that you switch the monitor off when it is not in use for a long period of time.
NOTE:The monitor automatically goes through the power management system steps when it is
idle. To release the monitor from the power management system, press any key on the keyboard or
move the mouse or touch the touch screen. In order for the touch screen to bring the monitor from the
power management system, the touch screen function must be fully operational.
The OSD feature can be locked and unlocked. The monitor is shipped with the OSD menu in the
To lock the OSD menu and disable the OSD controls, tap on the area where the OSD icons are
located so that the icons become illuminated and active, then press the Menu icon for 10 seconds. To
unlock the OSD menu and enable the OSD controls, press the Menu icon again for 10 seconds.
Power Button Lock/Unlock
The power button can be locked and unlocked. The monitor is shipped with the power button in the
Power Management System 21
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To lock the power button, press the power button for 10 seconds. To unlock the power button, press
the power button again for 10 seconds. Unlocking the power button will power off the monitor. To
power it back on, press the power button.
Touch Screen Tips
The HP L6015tm and L6017tm retail displays use projected capacitive technology with an all glass
front surface and provides multi-touch functionality. The fast response rate enables the creation of
touch applications as well as supports speed sensitive applications.
Keep your display and touch sensor clean. The touch sensor requires very little maintenance. HP
recommends that you periodically clean the glass touch sensor surface. Be sure to turn off your
display before cleaning. Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best
cleaning agent for your touch sensor. It is important to avoid using any caustic chemicals on the touch
sensor. Do not use any vinegar-based solutions.
Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths. Always dampen the cloth and
then clean the sensor. Be sure to spray the cleaning liquid onto the cloth, not the sensor, so that drips
do not seep inside the display or stain the bezel.
Touch Screen Calibration
The retail touch monitor has been calibrated at the factory prior to shipment and should not need to
be calibrated when first installed. You should be able to accurately touch icons on the sensor.
However, if you find that the touch point is not registering on the screen where the stylus or finger
touches, the touch sensor’s active area may not be aligned to the underlying video and you will have
to perform the touch module calibration process.
Calibration for Windows Vista and Windows 7
To calibrate the touch module in Windows Vista and Windows 7:
1.After you connect your touch display, go to the Control Panel and click on Tablet PC Settings.
2.In the Tablet PC Settings dialog box, click on the Calibrate button and follow the instructions to
press the target marks on the touch screen. At the end of the calibration process, the touch
module should be aligned with the video and the touch points will be accurate.
Calibration for Windows XP
You must load the touch screen driver provided on the software and documentation CD that shipped
with the monitor if you are using Windows XP or a Windows XP based operating system (see
Installing the Touch Drivers for Microsoft Windows XP on page 18 for details). A Calibration Tool for
Windows XP is also included on the CD shipped with the monitor.
To calibrate the touch module in Windows XP:
1.Install the Calibration Tool from the software and documentation CD.
2.After installation, launch the Calibration Tool and follow the on screen instructions. At the end
of the calibration process, the touch module should be aligned with the video and the touch
points will be accurate.
22 Chapter 3 Operating the Monitor
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4 Finding More Information
Refer to the HP LCD Monitors Reference Guide included on the CD shipped with the monitor and
http://www.hp.com/support for additional information on:
●Optimizing monitor performance
●Safety and maintenance guidelines
●Agency regulatory and environmental notices
●Using the OSD menu
For additional information on using and adjusting your monitor, go to http://www.hp.com/support.
Select your country or region, select Product Support & Troubleshooting, and then enter your
monitor model in the SEARCH window.
NOTE:The monitor user guide, reference guide, and drivers are available at http://www.hp.com/
If the information provided in the guide or in the HP LCD Monitors Reference Guide do not address
your questions, you can contact support. For U.S. support, go to
For worldwide support, go to
Here you can:
●Chat online with an HP technician
NOTE:When support chat is not available in a particular language, it is available in English.
●Find support telephone numbers
●Locate an HP service center
Reference Guides 23
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Touch Screen Troubleshooting
The following table lists possible problems and the recommended solutions.
Table A-1 Troubleshooting
Computer does not recover from Sleep mode when the touch
screen is touched.Sleep mode recovery is not supported by the touch screen.
Use the keyboard or mouse to recover from Sleep mode.
The USB cable is quickly removed from the monitor and
reinserted, and the touch function is lost.Windows takes a minimum amount of time to adjust system
parameters when a USB device is either removed or
connected. Try removing the USB cable again, wait for at
least five seconds, and then plug it in again.
Multi-touch gestures do not function on Windows 7 Home
Basic or Starter editions, Windows Vista, or Windows XP.Only Windows 7 Home Premium, Professional, Enterprise,
and Ultimate editions support multi-touch gestures.
The Start, Close, and other icons are too small to touch with
a finger.Windows 7 provides a large icon feature that supports touch
screen functions. This feature can be accessed in the
Control Panel. A stylus may also be used.
Touch operation does not function properly on lower-
resolution video modes that are not displayed in fullscreen.Although the monitor supports a fill-to-aspect ratio function,
the touch controller does not know how to respond to less-
than-fullscreen images. Either change the resolution to the
native resolution (1024 x 768 for the L6015tm model, 1280 x
1024 for the L6017tm model), or access the OSD menu and
select Image Control to enable Fill-to-Screen (default
A single touch is recognized as two touches. If using a paint
tool, a single finger creates two lines.The touch controller has a limitation on the size of the
"touch" area. A fingertip touch usually works better than a flat
forefinger or thumb touch.
When the monitor used is in a dual-screen configuration, the
touch function on the second display does not work.The USB connection is only capable of operating a single-
touch screen monitor. If the second monitor is a touch
monitor, you must connect a second USB cable.
NOTE:Windows 7 Home Basic and Starter editions,
Windows Vista, and Windows XP do not support extended
display touch functionality. They support single-touch
functions on the primary monitor only, not the secondary
monitor (extended or cloned desktop).
24 Appendix A Troubleshooting